Shipping Policy

Thank you for visiting and shopping at Unique PHD. Following are the terms and conditions that constitute our Shipping & Delivery Policy.

Domestic Shipping Policy:

Shipment processing time

All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by 1 – 2 business days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Gift Certificates will be shipped FREE OF CHARGE.

For Parcels 0 – 3kg:

  Shipment method   Estimated delivery time   Shipment cost
  Australia Post – Brisbane   2 business days   $14.00
  Australia Post – EXPRESS   Next Business Day*   $17.70
  Australia Post – Interstate   3 – 4 Business Days   $17.60
  Australia Post – Interstate     EXP   Next Business Day*   $24.80

* Overnight delivery is only available for orders with delivery addresses within the Australian Post Express Delivery Post Codes as per https://auspost.com.au/

All Orders over 3kg:

  Shipment method  Estimated delivery time  Shipment cost
  Australia Post – All States  3 – 4 Business Days  $30.00
  Australia Post – EXPRESS  Next Business Day*  $50.00

 We Support the following carriers:

  • Australia Post
  • Toll (Price based on quote at time of purchase)
  • TNT (Price based on quote at time of purchase)

Shipment to P.O. boxes
Unique PHD does not deliver to P.O. Box addresses – Please ensure the address you provide is a residential or business address.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Unique PHD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Unique PHD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
All International Orders will be subject to quotation.  Please contact Unique PHD to arrange.